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Delivery & Returns

This document sets out the shipping policy that applies to customers that make a purchase at hercuglas.ie.

If you have any questions, please contact Kevin on +353 87 345 1437 or support@hercuglas.ie.

Shipping Options & Delivery Costs

We offer free shipping on all orders on our website via our carrier.

Order Processing Time

All orders placed before 2 PM Monday to Friday are processed and dispatched within  working 5 days.

Estimated Delivery Times

These are rough guidelines and not always accurate. Some times shipping delays occur which are outside of our control.

  1. How long does domestic shipping take in Ireland?  5 days.
  2. UK & Europe?   3 weeks approx.
  3. International?  4 months depending on the recipient country

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order.

Tracking Your Order

Once your order has been dispatched, if provided we will send you a confirmation email with tracking information.

You may be able to track your package directly on the carrier’s website.

Returns, Refunds, and Exchanges

Only provided for items damaged in transit.

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